FAQ
Everything you might want to know
The practical stuff, the cultural stuff, and the bits in between. If something here doesn't answer your question, drop us a line.
Tickets
Is my ticket refundable if I can't make it?
Tickets aren't refundable. Bass n Nova is an intimate 100-person gathering — ticket money goes to equipment and weekend costs, and anything left over to the boarding school in Dovbyska we support. If you can't make it, you can transfer your ticket to someone else.
Can I transfer my ticket to a friend?
Yes — drop us a line and we'll handle it.
How does the volunteer promo code work?
Volunteers get a discount code from us — use the volunteer checkout link and apply your code to take 50% off the ticket price. We keep the team small. If you'd like to help, drop us a line.
Are there day passes, or only full-weekend tickets?
Full weekend only — no day passes. The four days are shaped as one continuous experience, from opening to closing ceremony.
Getting There
How do I get to the festival grounds from Vancouver?
Drive north on BC Highway 99 — the Sea-to-Sky Highway — through Squamish and Whistler to Pemberton. About 2.5 hours from downtown Vancouver on paved road the whole way. Plug the venue into Google Maps (or tap the Directions link on the home page) and it'll route you all the way to the gate. Festival signs along the last stretch confirm you're in the right place.
There's no public transit out here. Once you have a ticket, we'll add you to the festival group — that's where people post rides, coordinate carpools, and connect with others driving out from their area.
Is there parking on site?
Yes — there's a marked parking area on site, a short 10–15 metre walk from the camping zone. Park, grab your gear, and pitch your tent in the shaded forest right next to it.
Is there a shuttle or carpool option?
No organized shuttle. Carpools happen organically through the festival group once you have a ticket.
When can I arrive, and when do I need to leave?
Gates open at 3pm Friday. Try to arrive in time for the opening ceremony at 8pm — bonfire, cocoa, and a circle. It's how we start the weekend together.
Sunday evening is the closing ceremony, and most folks pack out Monday morning. You can come and go on your own schedule, but we really recommend being there for both ceremonies if you can.
Can I charge my electric vehicle on site?
No EV charging on site — the nearest chargers are in Pemberton, with more options up the road in Whistler.
On Site
Where do attendees sleep — tent or RV?
Tents for most. RVs and trailers welcome too — but no hookups, so come self-contained (power, water, waste). Bring your own sleeping gear — pad, bag, pillow, whatever keeps you cozy.
If you don't feel like setting up your own spot, you can sleep in the big lounge tent — people do, and we'll have blankets there. Just know it runs late: music, DJ sets, and people moving through until the early hours. It's communal sleep, not quiet sleep.
Is the campsite in full sun, or is there shade?
Plenty of shade — the camping area is in the forest, so the sun's not an issue and you don't need to haul a tarp or canopy. Rain's a different story though — pack for that yourself.
Is food provided, or should I bring my own? Will there be food trucks?
We provide a light breakfast — yogurt, granola, coffee — and hot soup in the evenings. Bring fruit if you have it: we'll pool it and run blenders to make smoothies for the camp.
No food trucks, so everything else is on you. Pack what you need for lunch, snacks, and anything in between. There's no shared fridge — bring your own cooler. Ice runs into Pemberton are about 15 minutes away.
Is there power to charge phones and devices at the campsite?
Yes — we bring power stations to camp so you can charge phones, headlamps, speakers, whatever you need. Just bring your own cables.
Are bathrooms and showers available?
Three permanent showers. Toilets are rustic farm-style — closed and private, kept clean and well-maintained, but not flush toilets, so come prepared for that. We look after them all weekend with a hygiene-first focus.
Is drinkable water available, or should I bring my own?
Yes — drinkable water on site, plus electrolyte water and lemon water set out for everyone. Bring a reusable bottle.
Is there somewhere nearby to get ice for coolers?
Ice is on you — closest spot to grab some is in Pemberton, about 15 minutes away.
Can I bring my kids?
Kids can come, but Bass n Nova isn't built for them. The music, the workshops, the late-night programming are all shaped around the adult experience. If you bring your child, you're fully responsible for them — supervision, food, sleep, entertainment, all of it. There's no kids' program, no childcare, no activities aimed at them.
The lounge tent is adults-only. No exceptions.
If you're considering bringing your child, drop us a line first so we can talk it through honestly.
Can I bring my dog?
Honestly — we'd really rather you didn't. This is a working farm: the owner has dogs, other animals are around, kids will be running through, and it gets loud. It's not a great environment for a dog.
If you genuinely can't leave yours at home, you can bring them — but they must stay on a leash the whole time, no exceptions. Use your judgment: will your dog actually enjoy the weekend, or just endure it?
We don't want to be policing this. We're trusting you to make the right call.
Can I have a campfire or bring a barbecue?
There's one central campfire run by the host — that's the gathering spot in the evenings, and it's the only fire on site. No individual campfires at tents.
Barbecues are fine. Bring one along if you want to grill near your site — no problem there.
How does garbage and recycling work on site?
Pack it in, pack it out — Burning Man style. We'll have bins on site for garbage and recycling, but the real ask is that you take care of what you bring and leave the land how you found it.
Community
What's the age policy?
Bass n Nova is primarily an adult gathering. The music, the workshops, the late-night programming are all shaped around grown-up energy, and most of the weekend runs on that wavelength.
There's no strict minimum age, and we're not turning families away — but if you're thinking of bringing a child, please read the "Can I bring my kids?" answer first and drop us a line so we can talk it through honestly.
The lounge tent is adults-only. No exceptions.
What's the policy on drugs and alcohol?
What you bring into the gathering is your own responsibility. Bass n Nova is a holistic, conscious space — we're not here to police anyone, but we ask that whatever you do, you do it in a way that respects yourself, the people around you, and the land.
One thing we're clear on: heavy drinking isn't the vibe. Come present, stay aware of yourself, take care of the people next to you.
Is the venue accessible for wheelchairs and mobility needs?
Honestly — no. Bass n Nova is held on a working farm with uneven ground, fields, and forested camping. There's no formal accessibility infrastructure: no paved paths, no accessible toilets, no level surfaces between the main areas.
If you have specific mobility needs and want to come anyway, drop us a line — we can talk through what would and wouldn't work, and figure out together if it's a fit.
Practical
Do I need to sign anything before entering?
Yes — every adult signs our participant waiver and site agreement on paper at the gate, one form per vehicle. It covers personal responsibility, leave-no-trace, site rules, and photo consent. The full text is on the Waiver page — read it before you arrive and check-in goes quicker.
What should I pack?
Standard camping festival kit: tent, sleeping gear, layers, rain shell, sturdy shoes, headlamp, reusable water bottle, and a cooler. We've got breakfast, evening soup, water, and power covered — everything else is on you. Full list with our specifics on the What to Bring page.
What if it rains, or the weather turns?
We're there either way — Bass n Nova runs rain or shine. The lounge tent is covered if you need to retreat, but everything else is outdoors. Bring a rain shell and a tarp for your tent area.
Will there be cell service?
Very limited. You might get a call out if you find the right spot, but mobile data is essentially useless. Plan to be offline.
Is there wifi on site?
There's wifi in the main house and we're likely bringing Starlink as a backup. Organisers can get you on for genuine emergencies or if you really have to be reachable. But honestly — we encourage you to unplug, Burning Man style. The weekend is better when you're not refreshing anything.
Who do I contact in an emergency?
For anything life-threatening, call 911 — emergency calls often get through even where regular cell reception fails. If you can't get out, find an organiser and we'll get you on the house wifi.
For non-urgent medical needs, Pemberton Health Centre on Portage Road has a small ER open daily 8:30am–9pm (about 15 minutes away). The nearest 24/7 ER is Whistler Health Care Centre, around 45 minutes away.
Either way — find an organiser first. We know the area and we're here to help.